Product leader with 17+ years in data-intensive B2B enterprise SaaS, now building agentic AI systems in regulated life sciences. I take LLM systems from prototype to production: agent architecture, retrieval design, evaluation harnesses, confidence-based routing, and the governance that lets a regulated customer actually switch automation on.
My view: in enterprise AI the differentiator is rarely the model. It is evaluation, grounding, and where you draw the line between automation and human review. That is the part I own.
AI product systems — Agent architecture (single-agent with tools vs. orchestrated multi-agent), retrieval and RAG design, tool and context interfaces, prompt contracts, structured output
Reliability and evaluation — Gold sets and adversarial suites, regression gates, error taxonomies, calibrated confidence, abstention and risk-tiered routing, drift monitoring
Governance in regulated environments — Human-in-the-loop design, audit trails and explainability, policy constraints, build-vs-buy for AI components
Enterprise product craft — 0-to-1 delivery, roadmap and prioritization under compliance constraints, enterprise GTM and enablement, PM mentorship and team leadership
Domain depth — Government pricing, chargebacks, rebates, GTN, 340B/HRSA, GPO/IDN/PBM contracting, customer master data quality